The privacy policy is part of the general terms and conditions that apply to this website. We attach great importance to your data, so we would like to explain to you how we handle it and for what purpose.

Who is responsible for processing your data?

Company: Proyectos Garam 189, S.L.

SALES TAX IDENTIFICATION NUMBER: B93675833

Address: Avda. de la Aurora, 25, 2ºB, 29002, Málaga.

E-mail: info@picuhome.com

You can contact us by e-mail or post to communicate with us.

We reserve the right to change or amend this privacy policy at any time. If you have registered and are logged into your account or profile, you will be notified of any changes.

What data do we collect via the website?

We may collect your IP address, the operating system or browser you are using and even the duration of your visit anonymously.

If you provide us with your data in the contact form, you will be identified so that we can contact you if necessary.

For what purposes do we process your personal data?

• Responding to your enquiries, requests or petitions.
• Manage and edit your bookings and any changes.
• to send you information about your enquiry by electronic means.
• Provide you with commercial information, subject to express authorisation.
• To analyse and improve our website, our products and services and to improve our business strategy.

What legitimises the processing of your data?

Your data is used because you give us your consent to use the data you provide in the forms for a specific purpose indicated on each form. Your data is only required for the specific purposes for which it is requested; if you do not provide it, these services will not be possible.

In cases where a request requires you to fill in a form and click on the "Send" button, filling it in necessarily implies that you have been informed of the content of the clause attached to the form and have expressly given your consent to this clause or to the Privacy Policy.

All our forms are marked with the symbol * in the mandatory fields. If you do not fill in these fields or do not tick the box to accept the privacy policy, the information cannot be sent.

How long will we store your personal data?

We will only retain your data for as long as we need it for the purposes for which it is processed. If the data is no longer required for the fulfilment of the processing purposes set out in this privacy policy, it will be deleted unless its retention is still necessary to fulfil retention obligations under commercial or tax law.

Do we use personal data from third parties?

No, as a rule we only process the data provided to us by the owners. If you provide us with data from third parties, you must inform them in advance and obtain their consent, otherwise you release us from any liability for non-compliance with this requirement.

What about data on minors?

We do not process data from children under the age of 14, so you should not provide it if you are under the age of 14.

Will we communicate electronically?

• They will only be used to process your enquiry if it is one of the contact options you have provided us with.
• If we send commercial communications, these must be expressly authorised by you in advance.

What security measures do we take?

You can rest assured: We have chosen an optimum level of protection for the personal data we process and have installed all technical means and measures available to us in accordance with the state of the art to prevent the loss, misuse, alteration, unauthorised access and theft of personal data.

To which recipients will your data be passed on?

Your data will not be passed on to third parties unless you are legally obliged to do so. In particular, they will be passed on to the national tax authority and to banks and financial institutions for the collection of the service provided or the product purchased, as well as to the data processors required for the execution of the agreement.

If you choose an application, website, platform, bank card or other online service when making a purchase or payment, your data will be transferred to this platform or processed in its environment, always with maximum security.

If we engage them to do so, the web development and maintenance company or hosting company will have access to our website. They have signed a service contract that obliges them to maintain the same level of data protection as we do.

What rights do you have?

• To know whether or not we are processing your data.
• To gain access to your personal data.
• You can request the correction of your data if it is incorrect.
• to request the deletion of your data if it is no longer required for the purposes for which it was collected or if you withdraw your consent.
• in certain cases, to request the restriction of the processing of your data, in which case we will only retain it in accordance with the applicable regulations.
• to transfer your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can transfer the data to the new responsible person designated by you. This is only possible in certain cases.
• You can lodge a complaint with the Spanish Data Protection Agency if you believe that we have not treated you correctly.
• You can withdraw your consent to processing to which you have consented at any time.

Would you like a form to exercise your rights?

• We have forms for exercising your rights, which you can request from us by email, or you can use the forms prepared by the Spanish Data Protection Agency.
• These forms must be electronically signed or accompanied by a photocopy of the identity card.
• If you are represented by a person, you must enclose a copy of their identity card or have them sign it with their electronic signature.
• The forms should be sent by e-mail to the address given at the beginning of this text.

How long will it take for you to receive a response to the exercise of rights?

This depends on the law, but is a maximum of one month from the date of your application.

Do we process cookies?

You can view the cookie policy by clicking on the relevant link at the top of our website.

How long will we store your personal data?

• Personal data will be stored for as long as you remain in contact with us.
• If you unsubscribe, the personal data processed for the individual purposes will be kept for the periods required by law, including the period during which a judge or court may request them in accordance with the limitation periods for legal action.
• The processed data will be stored until the expiry of the aforementioned statutory periods, if there is a statutory retention obligation, or, if there is no such statutory period, until you request their deletion or revoke your consent.
• We will retain all information and communications relating to your purchase or the provision of our service for the duration of the product or service warranties in order to enable any claims to be made.
• Your data will be stored for at least 5 years. We will retain it for a maximum of 10 years unless you exercise your right to erasure.